Policies & Information
Clear information about how we work
Our policies explain how we provide services, protect personal information, respond to concerns and make support accessible. If you need information in another format, email info@cssend.co.uk.
Privacy Notice
How we collect, use, store and protect personal information during our services.
Terms & Conditions
Services, fees, bookings, cancellations and agreed responsibilities.
Complaints & Feedback
How to raise a concern, make a complaint or share feedback.
Read our Complaints & Feedback Policy
Safeguarding Statement
Our commitment to safeguarding and how we respond to concerns.
Read our Safeguarding Statement
Accessibility Statement
Our approach to accessibility and requesting adjustments.
Read our Accessibility Statement
Cookie Policy
[Link to be added after Wix cookie and consent configuration is confirmed. Do not publish an empty policy link.]
We review our policies as our services and requirements change.